What To Expect

During your temporary assignment we are on hand to offer constant help and support. We need you to be reliable and flexible. If you do have any problems give us a call to chat them through.

Before you start temping with us we will need the following:
Terms of Engagement– these will be sent to you and need to be signed and returned to us before the start of your assignment.

a P45 or Starter Checklist otherwise your salary will be taxed at the base rate.

Your National Insurance number.

a completed BACS form – with your bank or building society account information.



Timesheets and Pay

You will be paid an hourly rate no less than the National Living Wage (currently £7.50 per hour) which will be agreed with you at the beginning of your assignment. Your timesheet needs to be completed in full and be signed by your line manager at the end of the week. We cannot accept unsigned timesheets or timesheets signed by yourself.

When filling in your hours, please round down times to the nearest quarter hour. You will only be paid for the hours you work, time spent travelling to the client’s premises, lunch breaks and other rest breaks will not be included. You must indicate the hours you work each day as well as the total hours per week on your timesheet.

We must have your timesheet by 10am on the Monday following the week you work. You can download a timesheet Timesheet.

Providing your timesheet is with us on time, you will be paid directly into your bank or building society on the Friday following the week you have worked. Payslips will be emailed to you, so please ensure we have your correct email address.

Taking Holiday

You are entitled to 5.6 weeks paid holiday during each year and your leave commences on the date that you start your assignment or series of assignments. Holiday accrues in proportion to the amount of time you continuously work on assignment and, therefore, you will only be entitled to take leave in proportion to what has actually accrued at the time you wish to take holiday.

Let us know when you wish to use your entitlement and we can advise how much you have accrued. You will then need to let your line manager know and call into our offices to let us know once confirmed.


Your Responsibilities

While you are temping the Client is responsible for your health and safety. However, you also have a general responsibility for your own health and safety as well as that of your colleagues.

What do I do if I am sick or going to be late?
If you are unable to attend work or are going to be late – please let us know as early as you can so we can let the client know. We have an answerphone facility when the office is closed.

What if I am unhappy in my assignment?
If you are unhappy speak to your consultant as soon as you can. They will be able to recommend the appropriate course of action, depending on the circumstances.

Our Temp Starter Information Pack has lots of useful information you may find helpful.

If you have any other question give Lucy or Loren a call.