Part Time Customer Service Coordinator

  • Job type: Part Time
  • Hourly Rate: £9.00 - £11.00 per hour
  • Location: Salisbury
  • Start date: asap
  • Duration: Permanent
  • Employment Hours: 27-30
  • Job Sectors: Customer Service, Logistics
  • Posted: 10/09/2018

An established but expanding business based north of Salisbury is seeking a Customer Service Coordinator. You will be working with an enthusiastic team and benefit from Monday to Friday working hours, a company pension and bonus scheme.

 

Experience within a customer service role and administration experience is essential but training will be given to improve your knowledge and skillset.

 

As the Customer Service Coordinator, your duties will be to:

 

  • Raising purchase orders, progressing orders checking prices and technical specifications
  • Organise and maintain a filing system in relation to sales orders, purchases orders, delivery notes etc and calibration certificates
  • Communicating order updated and date changes to all relevant parties
  • Negotiating with suppliers to improve discounts on orders where applicable
  • Co-ordinating shipments with couriers and shipping agents in a timely and efficient manner
  • Where possible consolidating orders from supplier arranging imports and shipments
  • Proactively help chase for payments and take credit card payments over the phone

 

 

To be a successful Customer Service Coordinator you will have the following skills and experience:

 

  • Previous customer service and administration experience is essential
  • Experience working with couriers and shipping agents
  • Well organised and able to prioritise workload
  • Good attention to detail
  • Computer Literate is essential

 

You are required to work 27-30 hours a week and these can be flexible within the 8.30-5 Monday to Thursday and 4pm finish on Friday working hours

 

In return, the Customer Service Coordinator will receive a salary of £9-11 per hour depending on experience.

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