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Contract Customer Service Co-ordinator – Salisbury

  • Job type: Contract
  • Salary: £18,000 - £20,000
  • Location: Salisbury
  • Start date: asap
  • Duration: Fixed Term Contract 12Months
  • Employment Hours: 37.5
  • Job Sectors: Admin Secretarial, Customer Service
  • Posted: 22/02/2019

An innovative and enthusiastic company at the forefront of their industry in Salisbury, Wiltshire, is seeking an experienced Customer Service Co-ordinator. The role is a one year fixed term maternity contract.

The company has some fantastic staff benefits including additional holiday days, staff parking and bags more!

As the Customer Service Co-ordinator, you will be responsible for:

  • Receive sales orders from the UK and export distributors, enter these onto computerised sales order processing system and obtain estimated delivery schedules.
  • Answer dealer/distributor enquiries relating to stock availability, deliveries and any simple technical queries.
  • Invoice, package and despatch spares sent by mail.
  • Clearing Imports through Customs
  • Answering Retailer/Distributor enquiries
  • General administrative support to the customer service team
  • Prepare sales invoices
  • Cover reception during staff absence

To be the successful Customer Service Co-ordinator you will have the following skills and requirements.

  • Excellent telephone manner
  • Export experience would be an advantage
  • Previous administration experience is essential

You are required to work 37.5 hours a week. A flexible approach is essential as you may be required to work outside of normal hours to achieve organisational goals.

In return, the Customer Service Coordinator will receive a salary of £18,000 – £20,000 per annum depending on experience.