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Customer Sales Executive [ Ref: VAC/28843 ]

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Posted: 24/11/17

  • Job Type: Permanent
  • Salary: £15,500 OTE up to £30k + Overtime + many benefits
  • Location: Winchester
  • Start Date: ASAP
  • Job Sector: Admin Secretarial, Customer Service, Sales

Do you have experience working in a contact centre and are you looking for a new and exciting role?  You will need to be highly motivated, target driven and have a will to succeed. The role is a competitive commission based role and a sales background is advisable but not essential as full training will be given. The role is very much customer centric and not cold calling.  

Responsibilities:

  • Actively contact existing customers on database and generate bookings.
  • Advise on and sell any work that is due or outstanding on a customer’s vehicle.
  • Actively work as part of a team as well as individually to ensure all personal and team targets are met.
  • Identify any customer needs and promote any service contracts or service products that will benefit the customer.
  • Deliver high levels of customer service and ensure a smooth customer journey at the first point of contact.
  • Arrange appointments on the booking systems for customers and ensure any needs or requirements are discussed and created as part of a booking.
  • Update the systems and records with any customer information regarding the booking, vehicle or personal details.

 

Skills/Experience:

  • Target driven individual with experience in a contact centre environment.
  • Adaptable, motivated, focused and a team player
  • Ability to deliver results and work well under pressure
  • Good IT skills

 

This is a fantastic opportunity to work for a great company that rewards success and hard work. The working hours are 9-6 Monday to Friday with the opportunity for paid overtime.

 

Great benefits such as a staff car scheme, Family & Friends servicing discounts, departmental incentives, group incentives including opportunities for trips abroad. 

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