During your temporary assignment we are on hand to offer constant help and support. We need you to be reliable, flexible and work in a positive manner and if you do have any problems give us a call to discuss them.
Terms of Engagement - these will be sent to you and need to be signed and returned to us before the start of your assignment. You can download a copy of these terms here.
a P45 or P46 otherwise your salary will be taxed at the base rate. If you do not have a P45 we are able to supply you with a P46 - which you will need to complete accordingly.
Your National Insurance number.
a completed BACS form - with your bank or building society account information.
You will be paid an hourly rate no less than the National Living Wage (currently £7.50 per hour) which will be agreed with you at the beginning of your assignment. Your timesheet needs to be completed in full and be signed by your line manager at the end of the week. We cannot accept unsigned timesheets or timesheets signed by yourself.
When filling in your hours, please round down times to the nearest quarter hour. You will only be paid for the hours you work, time spent travelling to the client's premises, lunch breaks and other rest breaks will not be included. You must indicate the hours you work each day as well as the total hours per week on your timesheet.
We must have your timesheet by 10am on the Monday following the week you work. In case of emergency we will accept faxed timesheets but please remember to send us the original as we need this for our files. You can download a timesheet here.
Providing your timesheet is with us on time, you will be paid directly into your bank or building society on the Friday following the week you have worked. Payslips will be emailed to you, so please ensure we have your correct email address.
You are entitled to 5.6 weeks paid holiday during each year and your leave commences on the date that you start your assignment or series of assignments. Holiday accrues in proportion to the amount of time you continuously work on assignment and, therefore, you will only be entitled to take leave in proportion to what has actually accrued at the time you wish to take holiday. Let us know when you wish to use your entitlement and we can advise how much you have accrued. You will then need to let your line manager know and call into our offices to complete a holiday request form.
While you are temping the Client is responsible for your health and safety. However, you also have a general responsibility for your own health and safety as well as that of your colleagues.
If you are unable to attend work or are going to be late - please let us know as early as you can so we can let the client know. We have an answerphone facility when the office is closed.
If you are unhappy speak to your consultant as soon as you can. They will be able to recommend the appropriate course of action, depending on the circumstances.
Temporary work offers you flexibility whilst looking for permanent work, but please keep us and the client informed of any time you need to take off for interviews.
“Just wanted to say thank you for your help with recent recruitment - very happy with the calibre of applicants coming from you, as you can see from the number of offers we’re sending your way!”
Contact Centre Manager